Terms of Service

Legal terms and conditions for using DermAI

Effective Date: August 19, 2025 | Last Updated: August 19, 2025

Developer: Sriram Narlapati | Contact: sriramnarlapati4@gmail.com

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of the DermAI mobile application and related services (the "Service"). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Related Document: Privacy Policy — https://dermaiweb.web.app/privacy.html

2. Eligibility (13+)

You must be at least 13 years old to use the Service. If you are between 13 and the age of majority where you live, you may use the Service only with a parent or legal guardian's consent. The Service is not directed to children under 13, and we do not knowingly collect personal information from them.

3. Service Description & Medical Disclaimer

DermAI provides AI-assisted cosmetic and skincare analysis and personalized routine suggestions based on photos you provide. It is intended for educational and lifestyle purposes only.

Important Medical Disclaimer

DermAI is NOT a medical device, diagnostic tool, or a substitute for professional healthcare advice. DermAI does not diagnose, treat, cure, or prevent any medical or skin condition. Always consult a qualified healthcare professional for medical concerns. Individual results vary and are not guaranteed.

4. Account & Authentication

You may sign in using Google or Apple Sign-In. You are responsible for maintaining the confidentiality of your account and promptly notifying us of unauthorized use. Provide accurate information and maintain one account per person. We may suspend or terminate accounts that violate these Terms or applicable law.

5. User Content (Photos) & Biometric Processing

Ownership

You retain ownership of photos and other content you upload ("User Content").

Processing-Only License

You grant DermAI a non-exclusive, worldwide, royalty-free license to host, process, and display your User Content solely to provide the features you request (e.g., analysis, history, and routines). We do not use your photos for advertising.

Biometric/Facial Data

Your Responsibility

Deletion

You can delete your account in Settings → Account → Delete Account. We handle deletion and limited retention as described in our Privacy Policy.

6. Subscriptions, Billing & Trials (Apple)

DermAI offers auto-renewing subscriptions for premium features.

📱 Apple App Store Subscription Terms

  • Billing: Payment is charged to your Apple ID account at confirmation of purchase
  • Auto-Renewal: Subscriptions renew automatically unless auto-renew is turned off at least 24 hours before the current period ends
  • Renewal Charges: Your account is charged for renewal within 24 hours prior to period end
  • Manage/Cancel: Manage or cancel at any time in Settings → [Your Name] → Subscriptions on your device
  • Restore Purchases: You can restore past purchases from within the app

Free Trials

If offered, trials convert to paid subscriptions unless canceled before the trial ends. Any unused portion of a free trial is forfeited when a subscription is purchased.

Pricing & Refunds

7. Third-Party Services

We use third-party services including:

Providers may change from time to time without prior notice to improve accuracy, security, or performance. Your use of third-party services may be subject to their terms and privacy policies.

8. Prohibited Uses

You agree not to:

9. Intellectual Property; App License; Feedback

Our IP

The Service (excluding User Content) is owned by DermAI and protected by intellectual property laws.

License to You

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the app for personal, non-commercial purposes.

Feedback

If you send ideas or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use them without restriction.

10. DMCA/Notice of Alleged Infringement

If you believe content in the Service infringes your rights, email sriramnarlapati4@gmail.com with:

We may remove content and terminate repeat infringers. We may, in appropriate circumstances, disable or terminate accounts of repeat infringers.

11. Changes to the Service

We may add, modify, or discontinue features at any time. We are not liable for outages or failures caused by factors outside our control.

12. Termination & Suspension

You may delete your account at any time via the app. We may suspend or terminate access for violations of these Terms or for risk to the Service. Upon termination, your license ends and we handle your data per the Privacy Policy.

13. Privacy & Security

Your use of the Service is governed by our Privacy Policy. We implement industry-standard safeguards (e.g., encryption in transit/at rest, access controls, Firebase Security Rules), but no system is 100% secure.

14. No Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DermAI AND ITS AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR DATA, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID (IF ANY) FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM AROSE.

Some jurisdictions do not allow certain limitations; in those areas, the limitations apply to the fullest extent permitted.

16. Indemnification

You agree to indemnify and hold harmless DermAI and its affiliates from claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of your misuse of the Service, violation of these Terms, or infringement of third-party rights.

17. Governing Law; Disputes; Arbitration; Class Waiver

These Terms are governed by the laws of the Commonwealth of Virginia, USA, without regard to conflict-of-laws rules.

Informal Resolution

Before filing a claim, you agree to email sriramnarlapati4@gmail.com and attempt to resolve the dispute informally for 30 days.

Arbitration & Class Waiver

Except where prohibited, disputes will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Class actions and jury trials are waived.

If arbitration is not permitted, disputes will be resolved exclusively in the state or federal courts located in Virginia, and you consent to their jurisdiction. Either party may bring an eligible claim in small-claims court. Non-waivable consumer rights remain unaffected.

18. App Store Terms; Apple EULA

If you downloaded DermAI from the Apple App Store, your use of the app is also governed by Apple's Licensed Application End User License Agreement (EULA), which is incorporated by reference:

https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

Apple is not responsible for maintenance or support of the app except as required by its terms.

19. Export Controls & Sanctions

You may not access or use the Service in violation of applicable export control or sanctions laws.

20. Changes to These Terms

We may update these Terms from time to time. Material changes will be notified in-app or by email. Continued use after the effective date constitutes acceptance. Prior versions are available on request.

21. Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms as part of a merger, acquisition, or asset sale.

22. Severability; Waiver

If any provision is unenforceable, the remainder remains in effect. Failure to enforce a provision is not a waiver.

23. Entire Agreement

These Terms, together with the Privacy Policy, are the entire agreement between you and DermAI regarding the Service and supersede prior agreements on this subject.

24. Contact

Questions about these Terms: sriramnarlapati4@gmail.com

Developer: Sriram Narlapati

Last Updated: August 19, 2025

Summary

DermAI provides AI-powered skincare analysis for educational purposes only. By using our app, you agree to these terms including our subscription policies, content licensing, and dispute resolution procedures. Remember: DermAI is not a medical device and should not replace professional healthcare advice.

For questions about these terms, contact us at sriramnarlapati4@gmail.com.